| Issue ID | 1656681 |
| Internal NHTSA # | 11321319 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 15/04/20 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | My 2016 jeep cherokee-latitude has 89000+ miles on it. A few months ago i thought the transmission was slipping and bought fluid for it. Couldn't find an access point, so i took it to a dealership. Guy told me it was a "closed transmission". Took it in the back and claimed to do an update. After that, an error msg began popping up saying "service shifter" and all the lights on the shift panel were red. After this began happening more i called the jeep customer service where they hinted it may be a recall. Now dealership wants to charge me $375 to fix it. I'm reading from other jeep owners who have the same issue that jeep has no fix, but keeps charging people. One guy said his actually stopped on him almost causing an accident. I have been driving on the street and the highway, eventually stopping, shutting the car off and turning it back on. I'm going to cancel my appointment because they can't fix it. This issue should be addressed by an overseer of automobile safety. I hope that is you. I don't want to be a crash test dummy. Please pressure chrysler on this issue before it's too late if it isn't already. No particular date, but last time was 4/15/2020 @ 4:30 ish. |
| Vehicle Mileage at Failure | 89980 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MATTESON, IL |
| VIN pattern | 1C4PJLCB6GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |