| Issue ID | 1648997 |
| Internal NHTSA # | 11315619 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 28/02/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I continue to get error on dash that reads "service shifter" and all of the gears lights, light up. This is the 3rd time i have had the shifter assembly and housing unit replaced. When it happens, the transmission slips and it has gotten stuck in gear on at least 2 occasions. This is a 2016 jeep cherokee with 46k miles which i have had for 14 months. The first time it was replaced, was after having the jeep for 3 months, then happened again about 6 months later, had assembly replaced a second time, and it is currently in the shop for the 3rd time to have it replaced as well as the transmission checked due to it slipping and getting stuck in gears. It typically happens when i first turn the car on, and will reset itself if i turn the car off and then back on again. On 2/28/20, it happened multiple times during the day both when parked as well as when i am driving, which is concerning. |
| Vehicle Mileage at Failure | 46500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORTLAND, NY |
| VIN pattern | 1C4PJMCBXGWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |