| Issue ID | 1645396 |
| Internal NHTSA # | 11309939 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 18/02/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | While driving in cruise, going 70 mph down a highway, my jeep displayed an error message stating "service shiftier" and all my gears lit up red. This is my 2nd jeep and the first problem that has occurred since i purchased the vehicle last year. The car is updated with all oil changes and mechanical work and has never given me a scare. Just hours after the message displayed, i took it to be looked at at my local auto zone and even with a second opinion from a worker who used to work for chrysker, they could not see a solution to the problem but advised me that this is a common issue that they have seen 5 other times this year with newer jeeps than mine and some similar to my make and model. I was told that there is no known solution to this issue but to drive with care because this issue could leave me in a situation where i am unable to shift into park or where my gears shift on there own. I am at a total loss as to how to fix this or what is exactly wrong with my vehicle. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINSTON-SALEM, NC |
| VIN pattern | 1C4PJMCS9GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |