| Issue ID | 1634258 |
| Internal NHTSA # | 11298529 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 11/01/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | About 13 months after i first purchased the vehicle, the service shifter warning appeared. I called the dealership i purchased the vehicle from and they instructed me to turn the car off and back on to see if the problem went away. If so, not to worry. The warning appeared again another few thousand miles later and continues to pop up randomly every few thousand miles. The dealership said that it may be a glitch that a software update would fix, but hasn't been fixed with updates so far. I just rolled over 36,000 miles so the vehicle is no longer under warranty and i had the same warning appeared today. I'm concerned that now the issue will require a major hardware replacement that they will recommend now that the vehicle is under warranty. One of many issues with this jeep. My first and last time buying a jeep. |
| Vehicle Mileage at Failure | 36500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | 1C4PJMDS1GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |