| Issue ID | 1600367 |
| Internal NHTSA # | 11255081 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 29/08/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The car was stopped for a light and completely died, the hazards wouldn't even turn on. The shifter and steering wheel were locked. It would not re-start. We had to call a flat bed tow truck who couldn't even get the wheels to move, he had to use dish soap so the wheels would slide up the ramp. This was extremely dangerous, other cars couldn't even tell there was an issue because the hazards wouldn't turn on. My teenage daughter was driving the car at the time and had to go out in traffic, with cars beeping, yelling and using rude hand gestures at her so she could put the hood up. This car is very dangerous. The dealership replaced the battery, it didn't fix the problem. They replaced the bcm, that didn't fix the problem. We are now without a car but i'd rather no car then have her killed while trying to drive this jeep. There are over 40 complaints of the same problem on car complaints. Com and the grande cherokee had a recall for the exact problem, locking up and stalling, this needs a recall before someone gets killed! |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JAMESVILLE, NY |
| VIN pattern | 1C4PJMCS7GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |