| Issue ID | 1513124 |
| Internal NHTSA # | 11151045 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 05/03/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2016 jeep cherokee and since day one the start/stop feature never have worked properly and it wasn't until recently that, i was told by my current dealer that, it is the backup battery and that jeep have had problems with the manufacturer and supposedly jeep is looking for another manufacturer but, i feel jeep always knew this and did not inform the dealers and consumers. This is been happening for 2 years now and the jeep representative have said to me that, she have some people on her list and i am not one of them and at the time of this report/complain, i haven't received any information, update either from the dealer or jeep. If other consumers jeep owners are having the same problem then; why jeep fail to report the situation as a "recall"? The start/stop and backup battery is not a critical problem that might stop the car from functioning but, if i decide to sell or give the car on trade-in people are going to ask me about it and i'm afraid i might lose money/value because of the feature not working. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH BRUNSWICK, NJ |
| VIN pattern | 1C4PJMDS2GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |