| Issue ID | 1381959 |
| Internal NHTSA # | 10992846 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 06/02/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Car started to smell musty/moldy 8 weeks after i purchased it (brand new). Found the passenger floor carpet to be wet and water was draining out of the drain hole near the passenger rear door. Upon multiple trips to the dealer, the carpeting was pulled back and it was determined that a seam in the front right wheel well was never welded at the factory. This open seam was allowing water to dump into my car for 4 months. My and my families health has been affected (sore throat, cough and headache when in the car) by the mold in the car. The smell is horrific and can actually be smelled walking near the car without doors being opened. The dealer has stated he has never smelled a car like this. This brand new car is destroyed. Carpeting in the car has been replaced. Smell is just as bad. An air bag sensor had to be replaced, most likely caused by water damage. Wiring that runs under the carpeting had been soaked for 4 months.... Can't imagine what long term damage i will encounter. The car is still there, now they are pulling the spray foam out of the rocker panels piece by piece. They said the smell inside the foam is unbelievable. There is no way they will be able to remove the smell completely from this car. I can provide all service records if required. I have been without my car for a total of 31 days in between early february and today (i still don't have it back). It has been to the dealer 4 or 5 times now for the same issue. |
| Vehicle Mileage at Failure | 3307 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STRATFORD, CT |
| VIN pattern | 1C4PJMDB3GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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