| Issue ID | 1411929 |
| Internal NHTSA # | 11031667 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 04/10/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | In november 2016 i was driving in a 35mph zone. The car began to skip and jump forward. Without warning the service shifter light came on and all my lights for the shifter came on (p,r,n,d). The car which was in drive immediately shifted into park and i lost all control. Thankfully i was able to come to a stop and call for a tow truck. The issue was fixed under warranty and they said it's a defect in the shifter. The service department was very vague when explaining this to me. Two weeks later i i was told i could pick up my car. Fast forward to today 10/04/2017, my car did the same thing. I was traveling at 55 mph this time and lost all control. I had to jump a curb and drive across the lawn and into the parking lot. I have read many issues about this problem from other jeep owners. Why hasn't a recall been issued? Especially if this is a known issue. I could have caused a large accident especially since it was during rush hour. Safety of consumer and others on road need to be taken into account. |
| Vehicle Mileage at Failure | 37800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEXINGTON, SC |
| VIN pattern | 1C4PJLCBXGWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |