| Issue ID | 1713755 |
| Internal NHTSA # | 11385323 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 03/11/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I brought my vehicle to the dealership back in november and they diagnosed it as the power transfer unit failure. There was a recall but they said my vin did not fall under it. I had them order the part and they keep giving me new eta's on the part. As of today they have informed me that there is such a demand for this part they have given me a new eta of february 4th 2021. The dealer acknowledges that this is a known issue so why isn't my vehicle covered. Now i will need to rent a car for at least a month and a half if there eta is correct which it hasn't been the last 5 times. I believe this should be a recall as they can't make this part fast enough for the demand. I previously put this claim in but have not gotten any response. I believe this is a major issue possibly not being reported by customers who do not have to absorb the cost. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORANGE, CT |
| VIN pattern | 1C4PJMDS6GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |