| Issue ID | 1692526 |
| Internal NHTSA # | 11360736 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 02/03/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep cherokee. The contact stated while driving on a dirt road she activated the four-wheel drive function. While driving downhill, the vehicle unintentionally shifted out of four-wheel drive with the failure light displayed on the instrument panel. The vehicle was taken to mtn. View chrysler dodge jeep ram (6276 alabama hwy, ringgold, ga 30736, (706) 935-2328) to be diagnosed. The contact was notified of internal gear damage in the power transfer unit. The contact was informed that the part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,203.*dt*jb |
| Vehicle Mileage at Failure | 69203 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHATTANOOGA, TN |
| VIN pattern | 1C4PJMCS2GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |