| Issue ID | 1687416 |
| Internal NHTSA # | 11352992 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 01/01/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Numerous times while in motion driving on a city street and freeway, "service transmission" appears on dashboard followed by the check engine light coming on. Vehicle begins to lose power, loss of drive. Pressing down on the gas pedal doesn't work. Vehicle will not accelerate. Have had to pull over and place vehicle in park or turn the engine off. Vehicle will then have power again. Also have had vehicle attempt to shift while in motion driving slowly through a parking lot. Warning came up on dashboard stating you have to be in park before shifting. Check engine light came on and vehicle lost power, loss of drive. Had to park and turn the engine off. There was a recall for 2014-2017 jeep cherokees for ptu, july 2020, nhtsa campaign: 20v343000, but my vin was not included in this recall. I was advised by fca to take the vehicle to my dealership and have them diagnose issue, but would have to pay out of pocket. I don't feel that is reasonable since my vehicle is performing the way the recall summary describes. I am no longer under warranty and not covered under an extended warranty. This issue has been ongoing all year starting jan 2020 up until now, sept 2020. |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPARKS, NV |
| VIN pattern | 1C4PJMDB7GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |