| Issue ID | 1654533 |
| Internal NHTSA # | 11319757 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 22/02/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My 2016 jeep cherokee all red lights next to the shifter come on and a message appears on the dash says service shifter, the car drops out of drive gear into neutral. I sometimes can reset it by shutting the car off and restarting but that does not always work and the car then has to be removed from the road. This has caused me to be put in some very dangerous situations as you can imagine. What is more dangerous than being on the highway and losing all forward motion. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICOPEE, MA |
| VIN pattern | 1C4PJMBS4GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |