| Issue ID | 1606302 |
| Internal NHTSA # | 11265500 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 28/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When driving the vehicle we get a message in the dash that says service shifter and the red lights on the shifter which indicate which gear you are in all light up at the same time, park, neutral, reverse, & drive. If we pull over and turn the vehicle off it clears the error and stays off for a while. When it first started occurring, i told the service writer when my vehicle was in for routine maintenance at john l sullivan in yuba city and was told that it was not giving a code so if it wasn't happening at the when i brought it in he couldn't help. So it was only happening every few months so i didn't worry and now it is happening daily and i am sure jeep knows about this problem because there are a lot of complaints on line about the same exact thing. Not sure if it is a safety issue but it is something they should own up to and take care of on their dime. It happens at any time it's moving regardless of speed. This has been happening for months but just recently almost every day. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVE OAK, CA |
| VIN pattern | 1C4PJMDS3GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |