| Issue ID | 1605892 |
| Internal NHTSA # | 11265223 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 16/04/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep cherokee. While driving 65 mph, the vehicle decelerated to 30 mph and the service transmission indicator illuminated. The vehicle was pulled over to the side of the road. The vehicle was taken to bob moore chrysler dodge jeep ram tulsa (918-664-9750, located at 4627 s memorial dr, tulsa, ok 74145) where it was diagnosed that the transmission needed to be repaired. The vehicle was left with the dealer for repairs. When the contact retrieved the vehicle, the transmission indicator illuminated while the vehicle was still at the dealer. The technician stated that someone forgot to program the computer. The technician programmed the computer. When the contact drove home and turned off the vehicle, it would not restart. The vehicle was towed back to the same dealer. The manufacturer was made aware of the failure. The vehicle was repaired, but the contact was not convinced that the vehicle was safe. The failure mileage was 15,562. |
| Vehicle Mileage at Failure | 15562 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TULSA, OK |
| VIN pattern | 1C4PJLCB5GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |