| Issue ID | 1552025 |
| Internal NHTSA # | 11193121 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 30/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving on a city street, i was stopped at a stoplight. Pressed on gas when light turned green and transmission light came on, service transmission message appeared on in-dash driver communication center. Vehicle would not go into second gear. Messages would not clear from instrument panel. I was able to pull vehicle into a parking lot. Turned car off. After letting it set for 5 min, turned car back on messages still there. I wanted to see if the vehicle would change gears, so i drove it a little distance and it did change gears. I drove it to the dealership. Was informed today, that they were able to verify the transmission error codes. Current fix is a new transmission valve body. Vehicle had exactly 48k miles on it when dropped off at dealership. I had previously complained to dealer about hard - jerking shifts and they just reassured me it was because of the 9-speed transmission optimizing its shifting. |
| Vehicle Mileage at Failure | 47996 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEXINGTON, KY |
| VIN pattern | 1C4PJMDS5GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |