| Issue ID | 1549031 |
| Internal NHTSA # | 11190670 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 01/11/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep cherokee. While operating the vehicle, the message "service shifter" illuminated. The vehicle was taken to an independent mechanic who diagnosed that the gear shifter was faulty. The gear shifter was replaced, but the "service shifter" message continued to display. The vehicle later stalled several times while driving. The cause of the failure was not determined. Thornton chrysler jeep (2980 cape corn rd, red line, pa) and the manufacturer were notified of the failure. The failure mileage was 20,000. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DOVER, PA |
| VIN pattern | 1C4PJMCB3GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |