| Issue ID | 1428280 |
| Internal NHTSA # | 11051106 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 25/11/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Driving on hwy 11/25/17 and check engine light and service transmission msg came on. Transmission did not function properly and caused car to be stuck in one gear. Went into limp mode and made it to destination. When car was at a stop it was hard to accelerate because it was stuck in a higher gear. We turned it off and put it in park, when it was restarted it seemed to reset but the check engine light was still on. Recurred again on the way home as well as on 11/26/17. Brought car into chrysler dealer on 11/28/17. Rode with technician and problem was duplicated. Once car hits 8th gear all warnings return. Diagnostic test gave code for tcm power control circuit high,vehicle was flash reprogrammed and i was advised that it should resolve the issue. This was most recent software update which came on 4/4/17. After a test drive issue currently seems resolved. Reporting it because it is a major safety defect and want it known that newer models are still having issues with the 9 speed transmissions. When this occurs it makes it very unsafe to drive on highway. |
| Vehicle Mileage at Failure | 5645 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAVANNAH, GA |
| VIN pattern | 1C4PJLAB4GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |