| Issue ID | 1398364 |
| Internal NHTSA # | 11013638 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 01/08/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep cherokee. While driving 65 mph, the vehicle entered into safe mode and decelerated independently. The vehicle was towed to victory chrysler dodge jeep ram (located at 45 naber dr, shallotte, nc 28470, (877) 463-1766) to be diagnosed. The contact was informed that the tcm module needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 14e004000 (power train). The manufacturer was contacted and notified of the failure. The approximate failure mileage was 17,200. |
| Vehicle Mileage at Failure | 17200 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OCEAN ISLE BEACH, NC |
| VIN pattern | 1C4PJLDB9GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |