| Issue ID | 1657775 |
| Internal NHTSA # | 11322119 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 28/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Started having service shifter codes at approximately 30k. Would be repaired & after about 8 wks it would throw the same code. Repeated the same cycle 2 adtl times. Took a total of 4 times till the entire shifter, module & wiring were replaced. At 40k miles my jeep died on me going down a hill. Had to coast down hill & find a halfway safe area off the highway. I had no ability to start the vehicle. The electronics would come on when i turned the key but it would not turn over. All the lights on the shifter would be solid & the service shifter alert came on. Immediately called the dealership. The service adviser walked me thru how to reset the car. Wait for 5 minutes. Turn the key on & let it cycle. Turn the key off. Repeat the process 3 x's till it starts. Took it into the dealership & was told the thermostat module & the radiator. Neither of which would be covered under warranty. Same time i also had an oil change done. 2 1/2 mths later same issue. Die going down a hill. Again took it to the dealership. Told that it was a sensor & wasn't covered under warranty. Had an oil change done this time. I have not replaced any parts on it yet. The thermostat module & the radiator are still the same as the first time i took them in. 8 weeks later same issue. I took it to my local auto repair in town since the dealership could not get me in for 2 weeks & the jeep was leaving me coasting for a safe space to pull over in traffic. Within 2 minutes they discovered jeep was 2 quarts low on oil. The engine was losing oil pressure & was shutting off the engine to keep it from damaging the motor. Since then i've tried to schedule service with two different dealerships only to be told that using 2-3 quarts extra of oil in between oil changes is normal & they can not do anything. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASSVILLE, MO |
| VIN pattern | 1C4PJLCB0GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |