| Issue ID | 1312886 |
| Internal NHTSA # | 10901992 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 05/08/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | We bought a brand new jeep and by 5168 miles it used 3 quarts of synthetic oil. We had the oil changed at 3000 miles at the dealer(as they suggested). We informed the dealer that the jeep was burning oil not leaking oil. We were told that chrysler would not do anything about it until 7500 miles and then they would do a oil consumption test on the jeep and after that we would have to bring it back every 500 miles to top the oil off if necessary. Synthetic oil is about $8. 00 a quart. This jeep is under warranty but they wouldn't fix it. And we would of had to pay for the oil to top it off with too. The dealer was aware of this problem with these jeeps. Our daughter bought a jeep with the same engine but she hasn't had a problem with hers. When we told the dealer this they said this problem exists only with some of the engines. Why isn't there a recall on these! Why are they even selling these when they know there's a problem. Since the manufacture wouldn't fix the problem we got rid of the jeep. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCKFORD, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |