| Issue ID | 1718385 |
| Internal NHTSA # | 11388682 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 16/01/21 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 01/16/2021 i was driving the jeep at highway speeds when suddenly the transmission would not shift from 4th to 5th and my accelerator peddle was unresponsive. Upon getting home i pulled the obd and received code p0887 which was associated with a recall for this vehicle and the recall outlined the symptoms i was having to a t. Upon calling jeep after reading the recall i learned this vin was not recalled even though the symptoms for the recall were the same we were experiencing. After reading about this online i think this is a wider recall that needs to happen because since the recall and service bulletin release date in june 2018 there has been multiple reports of this exact same problem. I have attached my diagnostic scan so you can see the freeze frame and code being thrown on the vehicle. That being said this car is undriveable right now through no fault of our own as all maintenance is up to date. Jeep wants to charge us $75 for the re-flash procedure and i realize i may not get out of paying that but i wanted to be sure you guys knew that the recall that was supposed to cover these years of jeeps failed to do so fully and should be reexamined. Thanks |
| Vehicle Mileage at Failure | 84950 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RAINIER, WA |
| VIN pattern | 1C4PJLCB2GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 62 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |