| Issue ID | 1690508 |
| Internal NHTSA # | 11355269 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 06/07/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | It first started with 911 vehicle phone "vehicle phone requires service" please contact dealer. Then after a few months the display will take a while to turn on, at one point during that time i went to turn on my car and it wouldn't start, it said "key fob not found" when key was with me. It did finally turn on after i removed the key from fob. I immediately took it to the dealer and they did some updates on it, couple hundred dollars later. Was working fine after that, but two days later i got the initial message from above and my gps was not working. I took it back to the dealer and they said they will do updates again. Dealer came back and said during the updates the radio went (stop working)and they had to replace the radio. They ordered one, i took it in for replacement and it's been in the shop for 3 days, they don't know what is wrong with it. They said they are waiting on factory to advise them. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PAULSBORO, NJ |
| VIN pattern | 1C4PJLDS9GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |