| Issue ID | 1658912 |
| Internal NHTSA # | 11322993 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2016 |
| File date | 22/03/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Purchased my 2016 jeep cherokee in february of 2017 brand new with 3 miles. It now has 71,000 miles, when coming to a stop, car will shut off and a message reads across the screen "shift to p then desired gear" i turn the car off and restart and the engine hesitates to start but after a minute or so it restarts. I turn a corner and shuts off again with message "blind spot alert unavailable service required" told this is due to oil being very low with an oil change it show solve the shut off problem. It's at dealership now just waiting because they have to perform a diagnostic test due to another problem i'm having with hard shifts, lunging, and repeated illumination of dashboard and radio lights shutting off. Told it possibly needs a system update. With that being said i'm told i have to pay for a diagnostic test and system update because my warranty has expired however i read it happen prior to 2016. Why should i have to pay for this if it happened after my warranty? Also a/c is not working all the time. It will shut off and then at times when i turn a corner it will shoot back on. Has something to due with a/c blower. I've literally had this jeep 3 years i have never ever had this many problems with other vehicles, new or used as i've had with this one. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARLAND, TX |
| VIN pattern | 1C4PJLCB9GWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |