2016 Jeep CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep CHEROKEE 2016 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep CHEROKEE 2016 electrical system and complaints other owners have filed.
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2016 Jeep CHEROKEE Electrical System Problems, Complaints and Defects

 Issue ID1653978
 Internal NHTSA #11319315
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelCHEROKEE
 Model Year2016
 File date16/05/17
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemThe vehicle was brought to the dealership for several issues at one time on 5/16/2017 (mileage 32779). The vehicle was purchased, new, 5/2016. The service shifter message had been coming on and going off and the dealership told me that they did not know why and could not do anything about it unless it was on when i brought it in. The dealership stated that the problem may come from the battery being bad and that they would not cover the bad battery. After a call to jeep customer care, jeep agreed to pay to have the battery replaced by the dealership at no cost to me. This was 7/12/2017 and the shifter issue was noted again on this service order. 4/2018, a technical service bulletin was put out about this issue, but i was not aware of it until 12/2019. After research and the discovery of the technical service bulletin, this is a common problem with many of the jeep cherokees produced between 2015 and 2018. There has been no recall. I brought the vehicle to the dealership 3/12/2020 to get another issue fixed and asked them to repair the service shifter problem, now that they knew how to fix it. They would only fix it if i paid for it. I, again, called jeep customer care for assistance, but have been told this time that the mileage is too high and it is out of warranty, even though i brought this to their attention during the battery ordeal in 5/2017. They are refusing to cover the cost of the repair, even though this has been brought to them during the warranty period (as with the battery). Originally, jeep techs did not know what the problem was or how to fix it when i brought it to them in 2017. But jeep is now aware of the problem and how to fix it but won't unless i pay for a repair they weren't able to do, at the time, but are able to do now.
 Vehicle Mileage at Failure32777
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMUREFREESBORO, TN
VIN pattern 1C4PJMDS9GWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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