| Issue ID | 1626577 |
| Internal NHTSA # | 11288917 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2015 |
| File date | 28/11/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have had my car in the shop twice for gear shift issue as well as a blower motor 3 times. If i replace this blower motor it will be the 3rd in 2 years. The gear shifting issue was supposedly just an electrical issue according to the dealership and the upon returning with the same issue i was told an entire gear shift replacement was necessary on my 2015 jeep cherokee. A supposed recall existed but per jeep customer service is was only for cars build in 2014 in the month of october. However in a follow up call today 12/13/2019 jeep was unable to find any recall related to the gear shift or any electrical components that would affect the gear shift or transmission. I would like to request a tracking of calls, emails, reporting of all related issues to jeeps built in 2014 labeled as 2015 that potentially have these issues and a response to how many vehicles need to be included to warrant a recall. The vehicle issues happen both in park, drive, neutral and in reverse. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | 1C4PJLCB2FWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |