| Issue ID | 1668417 |
| Internal NHTSA # | 11329774 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 14/02/20 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I took my vehicle in on february 14, 2020 for a software update to hopefully fix the hesitation i experience when trying to accelerate followed by a slight jolt. The update has made this issue worse, so bad that i have neck pain, scared to pull out with traffic, has caused my wheels to peel out multiple times, and have a hard time accelerating when i come to a complete stop or merging on the freeway. The jolt that happens makes everyone in my vehicle jolt forward and cause the seat belts to lock up. I am to the point i do not feel comfortable having my kids in the car because of how often my car loses power to accelerate or gets locked in a lower gear. This issue happens when driving and trying to speed up, or when your at a complete stop and trying to go at the green light or stop sign. |
| Vehicle Mileage at Failure | 95000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN TAN VALLEY, AZ |
| VIN pattern | 1C4PJMCS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |