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2014 Jeep CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1091869
Internal NHTSA #	10616600
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2014
File date	01/05/14
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	I drive a 2014 jeep cherokee with standard cruise control which they refer to as electronic speed control or esc. The car manual states that once the cruising speed is set, it can be reduced in 1 mph increments by pressing the "set -" button. It doesn't indicate that pressing that button could result in more rapid deceleration of the vehicle or that it might actually cause the system to apply the brakes. On other vehicles i've owned, pressing and holding the "set -" button simply cause the engine to back down and the vehicle essentially coasts until the button is released at a new, lower set cruising speed. However, on a number of occasions while using esc i have held the "set -" down hoping to decrease speed by a few miles an hour. What has actually happened in those instances is that after a second or so, the vehicle begins rapidly decelerating and it appears the brakes are activated by the system. As you can imagine, that could be a very dangerous outcome if the driver doesn't know it's coming and there is other traffic following behind. I'm fortunate there was no traffic following me on the occasions on which this occurred. I went back and reread the manual on the use of esc and saw no reference to rapid deceleration or brake applications in this scenario. I then e-mailed chrysler about it, and finally received a response telling me that when using the adaptive cruise control ("acc") system, hlding down the "set -" button will result in deceleration in increments of 5 mph, though it doesn't refer to application of the brakes by the system. However, i don't use the acc system which is activated by a separate button. Either i have a malfunction of the esc system or chrysler has failed to disclose a very important piece of safety information as to the function of the esc feature in the manual, and i'm lucky it didn't get me into a serious accident.
Vehicle Mileage at Failure	1500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	JOHNSTON, IA
VIN pattern	1C4PJLDS5EWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

YV4CY982471000000 VF1BB2VE532283541 WDD2073231F157166 R36CP1000NA013060 HHKHN623HP0009631 WDD2120012B326921 MMCJNKB40FD938466 VF1BR1F0H37889711 WDB2110161A203719 WBAUF32060PR61737 WDC1631742A353068 SALEA6AX0P2177592

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2014 Jeep CHEROKEE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2014 Jeep CHEROKEE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?