| Issue ID | 1651781 |
| Internal NHTSA # | 11317682 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 03/02/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Vehicle has intermittent issue while traveling 70+ miles an hour on the freeway tachometer jumps up and down and vehicle displays "shift to p then desired gear" vehicle has no ability to drive, you must pull off highway without any ability to use gas and put car into park. Also does this at intersections. I have a video of it doing it at the intersection (can not video going down highway as it is not safe). Opened two cases with chrysler #[xxx] and #[xxx]. Vehicle has been to two different jeep service dealers for over 15 days and not repaired. Vehicle is going to kill someone when is does not have the ability to use the gas when it displays this on the screen. Chrysler needs to have service dealer start replacing parts to fix this issue. Both jeep service dealers stated that no code came up on their computer, therefore they can not fix. Dealers in question: autonation in roseville, ca 916 781 8100 and folsom jeep 916 520 1135. Autonation in roseville along with chrysler were provided the video. Autonation in roseville was specially told to contact chrysler to work with a chrysler technician to further troubleshoot the issue, they simply sent the video and told me that there is nothing more they can do. Filing this issue as a vehicle safety complaint to find resolve before it kills the driver and/or others on the highway. Issue happens as i have stated going down the highway at 70mph and at stops as well. I have video of it while at an intersection, but you will not allow video uploads. *dt ( |
| Vehicle Mileage at Failure | 107000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | POLLOCK PINES, CA |
| VIN pattern | 1C4PJMBS6EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |