| Issue ID | 1578800 |
| Internal NHTSA # | 11229384 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 01/10/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased this vehicle 2 years ago feb. 2017. I began having transmission issues within the first 10 months. Because it was a certified pre-owed vehicle with a 1 year guarantee they fixed it by doing a new valve body and update. Then it happened again after the 1 year guarantee but i had an extended warranty that covered it and they replaced the valve body again. It did well for almost a year and then it happened again. This time they said it was a wiring harness issue not the valve body and replaced it. Not 3 months have gone my entire driveshaft basically seized up and this time they had to replace the drive shaft. This was all covered under my extended warranty. When i went to pick up the car i drove it away and it began to make a popping noise . I took it back they could not find it and sent me away. 3 months later i finally called planet honda where i purchase the vehicle and asked if i could get it in and explained the situation. They ran my vin and said there is an open recall with no solution..... They did tell me to bring it in and they would see what they can do. I am extremely frustrated. I have had my jeep in the shop 5 times for transmission issues in just over 2 years.... I am so excited concerned that this is going to continue and soon my warranty will run out and then what will i do!?!?! Not to mention the frustration of having to find rides to work while they figure out what it is and if its covered by my warranty and then worrying that they will not honor or fix it within the time my rental is good. I cant even put into words my frustration..... The first 3 time a my vehicle malfunctioned it was stationary. The 4th time it was in motion and i almost wrecked my car. Currently im driving it with the popping noise coming from my transmission because i do not have any alternative... *jb |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTMINSTER, CO |
| VIN pattern | 1C4PJMBS5EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LARRY H MILLER CHRYSTLER JEEP DODGE RAM |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |