| Issue ID | 1301867 |
| Internal NHTSA # | 10888153 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 04/04/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Drivers side instrument cluster keeps going black so i can not see the mileage, gas gauge, speedometer or any other warning lights that might be present while driving the vehicle. I have taken it to the dealership many times and they just keep resetting and reconfigure the modules and a few months later it will happen again until the cluster unit was finally replaced and now again the same thing is happening. This has never happened while driving but just out of the blue when i go to start the vehicle the dash will not light up, all recalls on this vehicle are up to date. I bought the cherokee in may 10, 2014 and it was in the shop with this issue on april 4, 2015 and has been in the shop off an on since that time. It is currently as of this moment in the shop for the same problem and i am currently driving a loaner car. |
| Vehicle Mileage at Failure | 11117 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STORY CITY, IA |
| VIN pattern | 1C4PJMCS8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |