| Issue ID | 1293078 |
| Internal NHTSA # | 10876362 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 23/05/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | From the day i purchased my 2014 jeep cherokee, it has been shifting roughly. I took it back to the dealership the next business day and said something was wrong with the transmission. The service department did a "relearn," whatever that means. It did nothing. They said i had to drive it a while so that it would learn my driving behavior. It didn't so i took it back to the dealership again. The dealership did a software update and said to drive it 500 miles before the car's transmission would settle down. Again, no change and i took it back to the dealership. The dealership said nothing could be done but i should drive it now 10,000 miles. After 10,000 miles i took it back to the dealership and they said they could not find anything wrong with it. That is the way it is supposed to run. I've driven many different types of vehicles over my life, from dump trucks to cadillacs and i have never experienced a transmission shifting so roughly or jerking so bad in any of them like it does in the 2014 jeep cherokee. This is the first vehicle that i've actually hated to drive and i believe that chrysler should buy it back. I would be out thousands of dollars is i traded it in. |
| Vehicle Mileage at Failure | 90 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WYLIE, TX |
| VIN pattern | 1C4PJLDS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |