| Issue ID | 1217881 |
| Internal NHTSA # | 10762436 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 14/07/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Vehicle shifts from park into reverse without anyone touching the shift lever. Vehicle also changes gears occasionally when driving, e. G., shifts from reverse to drive when backing up, or reverse to neutral. Reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15. We are now vigilant when shifting gears and before initial acceleration. Once moving, the jeep stays in the gear selected, e. G., hasn't shifted out of drive while driving down the road. The shift problem is a progression downward, i. E., park to reverse, reverse to neutral, reverse to drive. Unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shifted into reverse and started backwards. My wife had to run and jump into the moving jeep to stop it. On this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever. There was a significant pause (i. E., time to get out of the jeep and start to walk away) before the jeep changed gears. On the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky. Other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive. Knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident. Is this a drive by wire electrical problem? |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDGEWATER, MD |
| VIN pattern | 1C4RJFCM7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |