| Issue ID | 1091097 |
| Internal NHTSA # | 10616042 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 03/06/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | At 1300 miles, our brand new jeep cherokee began to wobble between 15-20 mph while on a trip. We stopped at the closest jeep dealer, who knew right away what the problem was- warped axles from the factory. We were told it was safe, and returned home. Our dealer replaced the axles. No fix. The wobbling began to get worse. Took to dealer. Rear engine mount replaced (torque strut). No fix. Returned to dealer. Dealer had no clue. The regional chrysler rep drove it, who subsequently hung up the phone on me after telling me that i needed to change how i drive, and this is normal for this vehicle. I assure you- this is not normal! Now we are stuck. Dealer won't fix, or replace. Star case is all but closed on us. I am afraid to operate this vehicle. An "unknown" wobble is a serious safety risk to myself, my family, and other drivers. After scouring the internet, and seeing this is a huge problem, i believe these vehicles need to be taken off the road until the "unknown" wobble problem is corrected. |
| Vehicle Mileage at Failure | 1300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAYWARD, WI |
| VIN pattern | 1C4PJMCB7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |