| Issue ID | 1593560 |
| Internal NHTSA # | 11244989 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 19/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Was driving my 2014 jeep cherokee and a steering wheel with an exclamation icon popped up on the dash and i received a warning to service the power steering. Then a traction icon lit up and immediately the steering wheel stiffened and i couldn't steer; i was going 65mph on the highway! I attempted to troubleshoot the problem but it's electric power steering and there's no check engine light or codes to scan. I'm currently waiting for a flatbed to tow the jeep back to the dealership where i bought the car less than 2 months ago. Chrysler said they've never heard of this issue and it's not part of any recall so this will be an additional expense to repair. |
| Vehicle Mileage at Failure | 74225 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH FALLSBURG, NY |
| VIN pattern | 1C4PJMCS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |