2014 Jeep CHEROKEE Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep CHEROKEE 2014 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep CHEROKEE 2014 steering and complaints other owners have filed.
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2014 Jeep CHEROKEE Steering Problems, Complaints and Defects

 Issue ID1281198
 Internal NHTSA #10863314
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelCHEROKEE
 Model Year2014
 File date16/01/16
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemElectric power steering failed suddenly. A complete loss of power steering and steering warning light on the dash occurred simultaneously while driving on the highway. After stopping the vehicle, turning off the engine, opening the door to power off the electronics, and restarting the vehicle, the power steering seemed to work properly and the steering warning light on the dash was gone. The same issue occurred two additional times while on a road trip away from home with my family at both low speed and high speed. It occurred once more while making a left turn out of a parking lot, which caused me to narrowly miss hitting a police officer who was directing traffic, before i was able to drop the vehicle off at a dealership. At low speeds, it was very difficult to steer the vehicle and impossible to turn at a low enough radius to park or make a right turn into or out of traffic. I consider myself to be a very strong person and i was required to use a tremendous amount of force using both hands to control the vehicle while the power steering was out. It felt like i was going to break the steering wheel or bend the steering column just trying to make a right hand turn out of traffic on a city street. I have had experience driving without hydraulic power steering in older vehicles, and i know that i was required to use two to three times more force in this instance. The dealership told me the electric power steering rack was the cause of the vehicle's issue. This failure, which occurred each time without warning, has caused me to feel uneasy about driving the vehicle, especially with my wife and infant son in the car. The vehicle is currently at the dealership for repair and has been waiting to receive the necessary replacement part for several weeks. I have been told that the replacement electric power steering rack is on backorder.
 Vehicle Mileage at Failure56000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSWANSBORO, NC
VIN pattern 1C4PJLCS6EWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed60
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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