| Issue ID | 1247905 |
| Internal NHTSA # | 10811687 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 19/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | In cooler and cold temperatures the steering makes a grinding and dragging noise when turning the steering wheel both right and left. The chrysler dealers have a technical service bulletin on this problem but when the strut is lubricated the problem reappears in a week or never goes away at all. The service technicians act like this is not a problem, but this type is issue does not go away, it just gets worse. Maybe the strut mounting bushings also need to be replaced or the struts themselves may need to be replaced on a proper vehicle recall by your agency. This noise happens with the vehicle both stationary and moving until warm up occurs after driving for 5 minutes or 4 miles. This happened when the car was brand new and every cold spell since. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HENRICO, VA |
| VIN pattern | 1C4PJLAB7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |