| Issue ID | 1379770 |
| Internal NHTSA # | 10991112 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 13/05/17 |
| Component | STEERING:RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated while the vehicle was operated at approximately 20 mph, the vehicle experienced a loss of power steering. The service power steering and 4 wheel drive warning indicators illuminated. The steering wheel required excessive force. The vehicle was driven back to the contacts residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The manufacturer was notified of the failure but did not offer any further assistance. The failure mileage was approximately 65,000. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FORT EUSTIS, VA |
| VIN pattern | 1C4PJMDB4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |