| Issue ID | 1402819 |
| Internal NHTSA # | 11019312 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 10/08/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Since the very beginning driving 2014 jeep the transmission slips. Taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60k miles on this vehicle i am concerned that the trans will fail while i am on the road and cause a deadly accident. 8/10 i had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when i heard a clinking sound in left rear it sounded as if a lug nut loose when i stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel. I turned into a parking. When backing up the vehicle froze i stopped, called service department of freedom. I had my vehicle towed back to the service dept. Was told issue was brakes were not installed/secured properly. I asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels i did not want to take a chance of having a fatal crash. I also asked that all work be reinspected. When explaining what had happened it was obvious rep was speaking beyond scope of her knowledge |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCEAN VIEW, DE |
| VIN pattern | 1C4PJMCS4EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |