| Issue ID | 1181114 |
| Internal NHTSA # | 10714691 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 10/07/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I was notified on the recall for a brake booster on 04-1-14 and attempted to get the vehicle repaired on 07-10-14 and 10-2-14 at auto nation chrysler located at 21027 interstate 45 spring, texas. I was told they did not have the part. I asked to be put on the waiting list. I was told there was no waiting list and they would contact me when the part comes in. I never received a call. I also attempted to file a complaint with chrysler and they totally blew me off. I finally have the vehicle scheduled for the brake booster replacement on 06-08-15. I have been driving with this defect for over a year. The dealership stated they have parts for two out of the six recalls my vehicle has. This is unacceptable and unsafe. I drive my family in this vehicle and am very disappointed in chrysler and their dealership auto nation. By not having a waiting list they have no documentation or paper trail of this extended wait to have these vehicles fixed. Please help address this issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOMBALL, TX |
| VIN pattern | 1C4RJEBG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |