| Issue ID | 1708473 |
| Internal NHTSA # | 11377698 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 01/12/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the transmission inadvertently shifted to the neutral causing the vehicle to lose motive power. The vehicle was taken to an unknown dealer to be diagnosed. The mechanic determined the cause as an electrical failure. Additionally, the transmission software needed to be reprogrammed. The transmission software was reprogrammed however, the failure recurred. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 19v447000 (power train). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 42,000. *bf vehicle has been repaired.*jb |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | DETROIT, MI |
| VIN pattern | 1C4PJMCB8EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHEBOYGAN FENILIUS |
| Dealer's telephone number | |
| Dealer's city | BLACK RIVER |
| Dealer's state code | MI |
| Dealer's ZIP code | 48721 |