| Issue ID | 1702079 |
| Internal NHTSA # | 11373065 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 04/11/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Brought my jeep trailhawk 2014 for recall software update for ptu spline update! Why because there ptu unit is defective! Software did not fix error message? Now my jeep is only 2wheel drive not awd! Chrysler will not reimburse for their mistake! Took them 6 years to do a call? |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHBOROUGJ, MA |
| VIN pattern | 1C4PJMBS3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |