| Issue ID | 1682321 |
| Internal NHTSA # | 11349127 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 20/07/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Our jeep cherokee has had on and off transmission problems for over 3 years. 3 years ago the valve body failed while we were driving leaving us in a vulnerable spot while turning into traffic. The car started bucking, losing power, then gaining it back and flashing lots of dash warnings. We limped the vehicle home and then took it to the dealer. They informed us we had a faulty valve body and replaced it under warranty. 3 weeks ago the same problems started happening when i was backing out of our driveway. I rolled backward into the street and was stranded. I could not go forwards or backwards. After 2 weeks of waiting to get an appointment, we limped it to the dealership. It was revving high and struggling to go the whole way there. At first they diagnosed it at low fluid (which doesn't make sense because there was no leak. They acknowledged the strangeness of the situation. After being told it was running fine and we could probably pick it up the next day, we were suddenly informed that it needs a whole new transmission. It seems these problems are very common for this transmission. In the right circumstance, this could be very dangerous to someone. We were lucky in our situations, but i'd hate to think what could happen if someone suddenly lost power. Chrysler seems to be very aware of this problem and is only offering to cover some of the replacement. It seems that this vehicle, like its v6 counterpart, should be recalled for this very issue. Chrysler's refusal to fix the problem has left people broken down and stranded while also saddling them with thousands of dollars in repairs for a flawed design. Thank you for your time. Have a great day. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AURORA, CO |
| VIN pattern | 1C4PJMCB2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |