| Issue ID | 1678590 |
| Internal NHTSA # | 11342359 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 25/07/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle was repaired under nhtsa campaign number: 20v343000 (power train) completed at larry h. Miller casa chrysler jeep located at 9733 coors blvd nw, albuquerque, nm 87114, (505) 633-2050. The contact stated while his wife was approaching a traffic light, the 4-wheel drive service unavailable warning light illuminated. The driver was unable to shift into 4-wheel drive. The vehicle was driven to her residence. The vehicle was taken back to the dealer 3 days later, where it was diagnosed with needing the power transfer unit to be repaired. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 121,664. |
| Vehicle Mileage at Failure | 121664 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 1C4PJMBS7EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |