| Issue ID | 1671648 |
| Internal NHTSA # | 11337143 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 09/06/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that while at an intersection, the vehicle independently shifted into neutral and stalled with the service transmission and check engine warning lights illuminated. The vehicle was taken to jim riehl's friendly chrysler dodge jeep ram of lapeer (1515 s lapeer rd, lapeer, mi 48446) to be diagnosed. The contact was informed that the power train control module software needed to be updated. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the same dealer to be diagnosed. The contact was then informed that the transmission needed to be replaced. The contact referenced nhtsa campaign number: 16v529000 (power train) as a possible solution however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. |
| Vehicle Mileage at Failure | 148000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAPEER, MI |
| VIN pattern | 1C4PJMCBXEWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |