| Issue ID | 1667624 |
| Internal NHTSA # | 11329238 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 01/01/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that after refueling the vehicle, and when exiting the vehicle, the vehicle independently shifted into neutral with the check engine warning light illuminated. The contact stated that she heard an abnormal noise but was able to park. The contact waited for 15 minutes before restarting the vehicle and driving to her destination. The vehicle was taken to mount airy chrysler dodge jeep ram fiat located at 538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105 however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the failure persisted. Upon investigation, the contact associated the failure with nhtsa campaign number: 16v529000 (power train), however the vin was not included. The manufacturer was informed of failure. The failure mileage was approximately 100,000. *ln the consumer provided photos. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | PINNACLE, NC |
| VIN pattern | 1C4PJLDB3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT |
| Dealer's telephone number | (336) 789-8105 |
| Dealer's city | MOUNT AIRY |
| Dealer's state code | NC |
| Dealer's ZIP code | 27030 |