| Issue ID | 1658410 |
| Internal NHTSA # | 11322569 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 16/05/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was in reverse, the vehicle jerked with an abnormal sound. The vehicle was turned off and back on with the transmission warning light illuminated. The contact drove the vehicle to the residence in first gear and parked the vehicle overnight. The following day the vehicle was started and operated as intended. The vehicle was taken to outer banks chrysler dodge (3000 n croatan hwy, kill devil hills, nc 27948, (252) 441-1146), where it was diagnosed and it was determined that the power train module needed to be reprogrammed. The vehicle was not repaired. The failure recurred. The contact referenced nhtsa campaign number: 19v447000 (power train) as a possible solution however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. The vin was not included. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FREDRICA, DE |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |