| Issue ID | 1658371 |
| Internal NHTSA # | 11322536 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 28/04/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | A continuous problem exists with the tcm/pcm for our vehicle whereas it gives little to no warning that power is failing and stalls out while car is in motion; runs rough; rpm indicator shows acceleration when it's basically going under 25 mph; list goes on. Three weeks ago, new starter put in. Two weeks ago, car started acting up again. Dropped off at dodge to locate problem. This is the third time in past year vehicle has had same issue. In dec '19, dodge claims it needed updates for the transmission. Okay... Run updates...$500 later. Vehicle has been into dodge dealership several times since car was purchased, and both tcm (recall replacement) and pcm (last week) have been replaced. We inquired about any further updates needing done at that time..."no, it's good to go." unfortunately, during this pcm repair process, they informed us that the "bad" pcm had also damaged the starter (yes, the brand new one) and the car battery (new as of oct 2019). The pcm parts/repair alone sucked $1300 out of my account. It's been less than one week since we finally got the vehicle back, and we are right back where we started as far as performance, ie running rough, dashboard messages, losing power, stalling out, etc... And the new pcm was supposed to have been the problem. Why isn't there anything that can be done to remedy this issue? It's costing a small fortune just trying to ensure it's even safe to drive. Other drivers tend not to be very alert when it comes to approaching a vehicle that is going much slower than other traffic; very scary when our jeep begins to fail in traffic. This issue presents safety concerns for my kids driving vehicle. These are common, known issues among other jeep owners and i don't understand why the consumer is responsible for upkeep/repair on a bad auto engineering design, much less driving an unsafe vehicle. |
| Vehicle Mileage at Failure | 107780 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRUNSWICK, GA |
| VIN pattern | 1C4PJLAB3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |