| Issue ID | 1624232 |
| Internal NHTSA # | 11287165 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 01/01/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | For the past year, the "service shifter" warning appears while i'm driving. To remove the alert, i've simply had to restart the engine and it clears out. I don't feel any differences to the way the car drives, so i'm assuming this is an electronic or sensor based alert. Taking it to the dealer, they want an astronomical amount of money to get this fixed. Most dealership do not know what is causing this and don't have information regarding the issue. I am requesting that an investigation is conducted regarding the root cause for this issue. According to the forums, this is happening to many different models of jeeps ranging from 2014 and newer. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 1C4PJMBS2EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |