| Issue ID | 1606338 |
| Internal NHTSA # | 11265525 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 29/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | A few months after purchasing my new jeep cherokee 2014, it locked up. A huge boom sound was made each time i went to shift gears. The dealer sent a tow truck to transport to the dealer. They then rented me a car. After keeping my vehicle for several weeks the part came in and a repair was made which "fixed" the vehicle for a while. Then a few months later it locked up again, another repair and it took weeks and a rental car. Then after a third visit a new transmission was installed. The car has been alright until this week, sunday, sept. 29, 2019, when the exact same thing happened again. I have 80,000 miles on it and only 60 on this transmission. I was not given a rental car this time. They once again did the valve body replacement, etc. So now i am wondering how long before the transmission completely goes out? I was charged $444. 00 for this repair and feel it should have been covered under the powertrain warranty? Please explain why it wasn't. I've enjoyed my vehicle when it has been in good working order, however i feel your company should make good on their warranty and product. You should have copies of all of my work performed as it was all done at your jeep dealership. I have paper copies of my records, however some times when i took it in after purchase. I wasn't always given proof of it being seen. Shouldn't this qualify for a lemon? |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENUP, KY |
| VIN pattern | 1C4PJLAB1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |