| Issue ID | 1602727 |
| Internal NHTSA # | 11256783 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | CHEROKEE |
| Model Year | 2014 |
| File date | 31/08/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Gear becomes stuck in the transmission while driving at low speed causing vehicle to rock as if it was hit from the back, took it in multiple times and was told the transmission software need calibrated but i suspect it is due to unexpected shifting of the transmission to neutral, resulting in a loss of drive which may increase the risk of a crash. |
| Vehicle Mileage at Failure | 96000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | REYNOLDSBURG, OH |
| VIN pattern | 1C4PJLCBXEWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |